24/7 Availability
Our virtual receptionists will be ready to greet your customers 24 hours a day, 365 days a year. You’ll never miss a call.
Detailed Message Taking
Our receptionists will send you an in-depth message via text and/or email after every call. You’ll never have to worry about what you missed.
Overflow Call Forwarding
Our team of receptionists can handle any calls you can’t get to. You’ll be able to focus on your work without missing new customers.
Warm Call Transfers
If you want to speak to a new customer right away, our virtual receptionists can patch them through to you. You’ll still provide a personal touch to every customer.
Securing Leads
We spend months training our virtual receptionists to capture leads for plumbing businesses. You’ll make the most out of every new lead.
New Customer Intake
With a custom script, your virtual receptionists will ask new callers their reason for reaching out and collect their personal information. You’ll always have what you need to follow up.
Intelligent Dispatch
Our virtual receptionists can double as your dispatchers. No matter when a customer calls with a plumbing emergency, you’ll be able to send a technician out to solve the problem.
Bilingual Services
Our 100 percent U.S.-based team of virtual receptionists can deliver all of our features in both English and Spanish. You’ll be better able to engage with Spanish-speaking customers.
Worry-Free Calendaring
Using only dates and times you’ve pre-approved, our team of receptionists can add customers to your scheduling software. You’ll always have a calendar full of customer appointments.
100 Percent Customizable
Our setup and customization teams will work with you to set up scripts and call protocols you can update with a simple phone call. You’ll always be putting your best foot forward.
Call Screening
We’ll be your first line of defense against spam callers. You’ll be free from calls that don’t have anything to do with your business.