Why Hire an Answering Service for Plumbers?
Save Money On Overhead Costs:
Capture More Customers:
Increase Customer Satisfaction:
Save Money On Overhead Costs:
70% cheaper than hiring staff
Capture More Customers:
Never missing a phone call means capturing 25% more business
Increase Customer Satisfaction:
Existing clients will feel that your office is there for them whenever they need
What Our Customers Are Saying
PJP Plumbing
See how PJP Plumbing uses Answering Plumbing
A great marketing campaign can only take your business so far
If you’re unable to capture all the new leads your advertising growing your business will be close to impossible. Modern consumers are growing increasingly impatient, and simply don’t have a desire to deal with voicemail anymore. So in essence, every call you fail to provide a live answer for, could be a potential missed new customer.
You’ll be amazed the impact a live human voice can make on your customers. By giving callers a real knowledgeable person to interact with on their first call to your business, you’re showing them right away that you actually care. You only get to make a first impression once, and Ring Savvy will make sure it’s a great one.
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Features:
24/7
Plumbing emergencies happen at all hours – we make sure you never miss a call from a
customer who needs you.
Dispatch/Appt
Bilingual
We Customize Our Service For Each Individual Plumbing Company:
Why Choose Answering Plumbing?
How You Get Your Messages:
We Customize Our Service For Each Individual Plumbing Company:
- How you want us to answer your calls - Good morning/good afternoon, thank you for calling Mario Bros Plumbing. How may I help you?
- When you want us to receive your calls: We can answer on the first ring or after you’ve had a few rings on your phone.
- What constitutes an emergency call and when to patch a call to you or dispatch a technician.
Why Choose Answering Plumbing?
- Each of our receptionists goes through a 90-Day training period before they answer for any of our plumbing companies.
- Our quality control team of 20+ supervisors monitor calls in real time to help receptionists during difficult calls.
- We own our own proprietary call center software that allows us to continually update our program to match the needs of our plumbing companies.
- Answering Plumbing is located in Long Island, New York, and all of our receptionists are located INSIDE the U.S. We don’t outsource your calls to other countries.
How You Get Your Messages
After the intake process is complete, our receptionist will reach out to you to see if you would like to be transferred in on the call. If you are unavailable to do so, our receptionist will take a message from your prospective or current customer, and send that message over to you via text and/or email at the conclusion of the call.